At Crazy Girls Salon, we know that your time is valuable—and so is ours. We also understand that sometimes life happens, plans change, and you may need to cancel or reschedule your makeup appointment.
To ensure fairness and flexibility for both clients and our artists, we’ve designed a clear, client-friendly cancellation and rescheduling policy. Whether you’ve booked a bridal makeup, party makeup, or photoshoot look, this guide explains how to manage your booking easily while respecting our professional time and resources.
💋 Why a Clear Makeup Appointment Policy Matters
Booking a professional makeup session requires careful preparation. Our beauty experts block out specific time slots, sanitize and prepare makeup kits, and plan your look based on your booking type.
Our cancellation and rescheduling policy helps us:
- Maintain efficiency and fairness for all clients.
- Ensure our artists’ time is valued and respected.
- Offer flexibility for unavoidable schedule changes.
- Provide a seamless booking experience for every customer.
At Crazy Girls Salon, transparency and client satisfaction are at the heart of everything we do.
💄 Crazy Girls Salon Makeup Appointment Policy Overview
When you book any makeup service—be it a full bridal makeover, engagement makeup, or simple evening glam—we ask for a small booking deposit to confirm your slot.
This deposit helps secure your time and ensures your dedicated artist is available exclusively for you. You’ll also receive a confirmation message or email outlining your appointment details and this policy.
💅 Our Cancellation Policy Explained
We understand that plans can change. However, because your appointment reserves a dedicated artist’s time, our cancellation policy is structured to ensure fairness and accountability for everyone.
Here’s a detailed breakdown 👇
1. Cancellations Made 72 Hours or More in Advance
If you cancel your makeup appointment more than 72 hours (3 days) before your scheduled time:
✅ You’ll receive a full refund of your booking deposit, or
✅ You can transfer the deposit as credit toward a future appointment within 90 days.
This is the most flexible option and helps us reallocate your time slot to another client.
2. Cancellations Within 48–72 Hours
If you cancel within 48–72 hours of your scheduled appointment:
⚠️ 50% of your deposit will be retained as a cancellation fee to cover setup and scheduling costs.
The remaining 50% can be used as a credit for a future appointment.
We believe this balance is fair to both the client and our team.
3. Cancellations Within 24 Hours
If you cancel less than 24 hours before your appointment, your booking deposit becomes non-refundable.
By this point, your artist has prepared your customized makeup setup, blocked out time, and may have turned away other clients for your slot.
4. No-Shows (Without Notice)
If you fail to show up for your makeup appointment without prior notice:
🚫 The entire deposit and service charge are forfeited.
Future appointments may require prepayment in full to confirm your booking.
Our team works hard to give every client their best experience, so we appreciate advance communication if you’re unable to attend.
🔄 Rescheduling Policy at Crazy Girls Salon
We get it—sometimes, you don’t want to cancel, you just need to reschedule your makeup appointment. We’re happy to accommodate, depending on availability.
Here’s how our rescheduling policy works:
1. Rescheduling 72+ Hours Before Appointment
If you request to reschedule your appointment at least 72 hours before, we’ll happily move your appointment to a new date or time free of charge.
Your deposit will transfer automatically to the rescheduled session.
2. Rescheduling Within 24–72 Hours
If you need to reschedule between 24 and 72 hours before your appointment:
- Your deposit will still be valid, but only one reschedule is permitted per booking.
- Rescheduling multiple times may incur a small rebooking fee.
- Rescheduling is subject to artist and time availability.
3. Same-Day Rescheduling
If you request to change your appointment on the same day, we’ll do our best to assist.
However, same-day reschedules depend on our artist availability, and a partial deposit charge may apply due to last-minute adjustments.
💎 Refund Policy for Makeup Appointments
We want your booking experience to feel as secure as it is simple. Refunds are handled based on your cancellation window:
| Cancellation Timeframe | Refund Amount | Notes |
|---|---|---|
| 72+ hours before | 100% refund | Full flexibility |
| 48–72 hours before | 50% refund | Half retained as cancellation fee |
| 24 hours or less | No refund | Deposit forfeited |
| No-show | No refund | Full payment required for rebooking |
Refunds are usually processed within 5–7 business days through your original payment method.
If you booked via a third-party platform, their specific refund policies may apply.
💐 How to Cancel or Reschedule Your Appointment
We make it quick and easy to update your booking. You can cancel or reschedule your appointment through:
- Calling our salon directly during business hours.
- WhatsApp or email (details are provided in your booking confirmation).
- Visiting the salon in person to discuss changes with our staff.
When contacting us, please provide your name, appointment date, and booking reference for quick assistance.
💖 Special Considerations: Emergencies & Health Issues
We understand that emergencies can happen—illnesses, medical situations, or family events. If you need to cancel or reschedule due to a genuine emergency:
- Please inform us as soon as possible.
- We’ll review your situation case by case.
- We often provide credit toward future appointments in such cases.
Our mission is to stay compassionate and flexible whenever possible.
🌿 Why We Require a Booking Deposit
A booking deposit helps us:
- Confirm your time slot and assign your makeup artist.
- Prepare your customized makeup kit in advance.
- Ensure smooth scheduling during busy hours.
It also prevents last-minute no-shows, which affect both our artists and other clients waiting for appointments.
Rest assured—your deposit is always protected under our transparent cancellation terms.
💎 Peak Season & Special Event Policy
During busy wedding, festival, or holiday seasons, appointment demand soars. To ensure smooth service:
- Deposits may be higher (up to 50%) for high-demand slots.
- 72-hour minimum notice is required for cancellations.
- Limited flexibility applies for same-day changes.
We’ll always clearly communicate these conditions at the time of booking.
💋 Makeup Services Covered Under This Policy
Our cancellation and rescheduling policy applies to all makeup services at Crazy Girls Salon, including:
- Bridal Makeup (HD, airbrush, or traditional)
- Engagement & Party Makeup
- Photoshoot Makeup
- Corporate or Stage Makeup
- Special Occasion Makeup
Whether your look is simple and subtle or bold and glamorous, we make managing your appointments as effortless as your finished look.
✨ Tips to Avoid Last-Minute Makeup Booking Stress
Here are a few pro tips to make sure your experience stays smooth:
- Confirm your schedule before booking your makeup slot.
- Arrive on time so we can give you the full experience.
- Avoid double-booking appointments with other vendors on the same day.
- Notify us early if you need to change your plan.
- Keep your deposit receipt for quick rescheduling or refunds.
A little planning goes a long way toward a stress-free, beautiful day!
🌸 Why Choose Crazy Girls Salon for Makeup Services
When you book your appointment with Crazy Girls Salon, you’re not just getting makeup—you’re getting a full professional beauty experience that’s tailored, transparent, and reliable.
Here’s why clients love us:
- 💄 Certified, experienced makeup artists.
- 💋 Clean, sanitized tools and premium beauty products.
- 💅 Flexible booking management.
- 💫 Transparent refund and rescheduling policies.
- 💖 Compassionate service and client-first attitude.
We take pride in delivering flawless makeup looks while maintaining professionalism and trust every step of the way.
📞 Contact Crazy Girls Salon to Manage Your Appointment
Need to cancel, reschedule, or book your next makeup session? We’re here to make it easy!
✨ Crazy Girls Salon – where your beauty, comfort, and confidence always come first.
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