At Crazy Girls Salon, we understand that life can be unpredictable. Sometimes, even the best-laid plans change—events get postponed, dates shift, or emergencies arise. That’s why we offer a flexible, transparent, and client-friendly cancellation and rescheduling policy for all event makeup bookings.
Whether you’re booking bridal makeup, party makeup, photoshoot makeup, or corporate event styling, our goal is to make sure your experience remains smooth and stress-free from start to finish.
This detailed guide explains everything you need to know about our makeup booking cancellation and rescheduling policies, including timelines, refunds, deposits, and how to make changes to your appointment.
💋 Why a Clear Cancellation Policy Matters
When booking professional event makeup, your stylist sets aside dedicated time and prepares personalized products, tools, and staff resources specifically for you.
Our cancellation and rescheduling policy ensures:
- Fairness for both clients and artists.
- Time efficiency for managing high-demand appointments.
- Professional reliability—so every client gets dedicated care.
- Better resource planning to maintain our top-tier salon experience.
At Crazy Girls Salon, we aim to balance flexibility for our clients with respect for the time and preparation of our makeup artists.
💄 Event Makeup Booking Policy Overview
When you book your event makeup service at Crazy Girls Salon, you’ll receive:
- A detailed confirmation email or message with your appointment details.
- A request for a booking deposit, which secures your preferred date and time.
- A reminder about our cancellation and rescheduling policy, to help you plan confidently.
🌟 Our Cancellation Policy Explained
We understand that cancellations may be necessary due to unforeseen circumstances. Here’s how we handle them:
1. Cancellations Made 72 Hours or More Before Appointment
If you cancel at least 72 hours before your scheduled appointment:
- Your booking deposit will be fully refunded, or
- You may apply the deposit as credit toward a future appointment within 90 days.
✅ This is the most flexible option and ensures no loss of deposit.
2. Cancellations Within 48–72 Hours
If you cancel your appointment between 48 to 72 hours before your booking time:
- 50% of your deposit will be retained as a cancellation fee, and
- The remaining 50% can be used toward a future makeup booking.
This partial charge helps cover the preparation and scheduling time reserved for you.
3. Cancellations Within 24 Hours
Cancellations made less than 24 hours before the appointment will result in full forfeiture of the booking deposit.
Our makeup artists dedicate time to prep your products, equipment, and schedule exclusively for your event, and last-minute cancellations impact their workday and other clients’ opportunities.
4. Same-Day or No-Show Cancellations
If you don’t show up for your appointment without prior notice or cancel within a few hours of your booking:
- The entire deposit and service fee are non-refundable.
- Future appointments may require prepayment in full to secure your slot.
This policy ensures fairness to both clients and our hardworking beauty team.
🔄 Rescheduling Policy at Crazy Girls Salon
We know that sometimes, you don’t need to cancel—you just need to reschedule. We make that process as easy as possible.
1. Rescheduling More Than 72 Hours Before Appointment
If you contact us more than 72 hours in advance, we’ll happily reschedule your event makeup appointment at no additional charge.
Your deposit simply moves to the new date.
2. Rescheduling Within 24–72 Hours
If you need to change your date or time within this period:
- Your original deposit can be transferred to a new appointment once,
- Subject to artist availability,
- Additional reschedules may require a small rebooking fee.
We do our best to accommodate last-minute changes, especially during busy wedding or festive seasons.
3. Rescheduling on the Same Day
Same-day rescheduling is allowed only in emergency situations and is subject to stylist availability.
In such cases, your booking deposit may be partially retained to cover preparation costs.
💐 How to Cancel or Reschedule Your Event Makeup Appointment
At Crazy Girls Salon, we keep the process simple and client-friendly. You can cancel or reschedule your makeup appointment by:
- Calling our salon directly during business hours.
- Messaging us on WhatsApp or email (details in your booking confirmation).
- Visiting our salon in person if you prefer a face-to-face discussion.
We recommend providing your full name, booking date, and service type when contacting us to help us process your request quickly.
💸 Refund Policy for Event Makeup Bookings
Refunds are processed as per the cancellation timeline:
- Full refund for cancellations 72+ hours in advance.
- 50% refund for 48–72 hour cancellations.
- No refund for less than 24-hour cancellations or no-shows.
Refunds are typically processed within 5–7 business days to your original payment method.
For bookings paid via third-party platforms or apps, their respective refund timelines may apply.
💎 Event Makeup Deposits: Why They Matter
When you book event makeup at Crazy Girls Salon, you’ll be asked to pay a booking deposit—a standard practice in professional salons.
This deposit:
- Confirms your appointment date and time.
- Ensures your dedicated makeup artist is available for your session.
- Covers initial preparation costs, including product setup and time allocation.
Deposits help us maintain an organized schedule and deliver personalized, punctual services to all clients.
📅 Peak Season and Special Event Policies
During wedding seasons, festivals, or holidays, demand for event makeup appointments surges.
To manage this, we may:
- Require a larger booking deposit (up to 50%) for premium dates.
- Enforce stricter cancellation timelines (72-hour minimum).
- Offer limited flexibility for same-day reschedules due to high demand.
We’ll always communicate these details clearly during booking so you can plan ahead.
💖 Our Client Commitment
At Crazy Girls Salon, we value every client relationship. Our policies are designed to:
- Be transparent and fair to both clients and our artists.
- Maintain the highest professional standards in service delivery.
- Offer flexibility whenever possible, especially in genuine emergencies.
We also understand that special circumstances may arise (such as medical or family emergencies). In such cases, we review the situation case-by-case and aim for a compassionate resolution.
👰 Event Makeup Services Covered Under This Policy
Our cancellation and rescheduling policy applies to all professional event makeup services at Crazy Girls Salon, including:
- Bridal Makeup (HD, airbrush, or traditional)
- Engagement & Pre-Wedding Makeup
- Party & Reception Makeup
- Photoshoot & Fashion Makeup
- Corporate or Stage Makeup
Whether your event is big or small, we want to ensure your experience with us is seamless from booking to beauty.
💬 Tips for a Smooth Makeup Booking Experience
To make the most of your appointment and avoid last-minute stress:
- Book early—especially during festive or wedding seasons.
- Double-check your event date and time before confirming.
- Arrive on time to enjoy the full service duration.
- Communicate any changes early to keep flexibility open.
- Confirm payment methods and receipts after booking.
Proactive communication helps us serve you better and maintain a flawless experience for every client.
🌿 Why Choose Crazy Girls Salon for Event Makeup?
When you book with us, you’re not just reserving a time slot—you’re choosing:
- 💋 Expert makeup artists with years of event experience.
- 💄 Premium, skin-safe products that last all day and night.
- 💐 Personalized consultations to match your outfit, event, and personality.
- 💫 Flexible booking management for stress-free planning.
- 💖 Transparent pricing and refund policies—no surprises.
Our philosophy is simple: professional service, honest communication, and happy clients.
📞 Contact Crazy Girls Salon Today
Need to book, cancel, or reschedule your event makeup appointment?
Our friendly team is here to help you every step of the way.
✨ Because looking gorgeous should never be stressful—and with Crazy Girls Salon, it never is.
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